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Whether you own a company where you offer your services in exchange for a fee or you’re a freelancer, the ugly truth is that everyone believes that since you’re selling your talent, expertise, and time, the price is negotiable. Thanks to this hilarious YouTube video where the vendor-client relationship is re-enacted in real world situations, perhaps word will get out that haggling is uncool.
Share the post "The Ugly Truth About Being a Service Provider"
Susan Gunelius
Susan Gunelius is President & CEO of KeySplash Creative, Inc. and Founder & Editor in Chief of an award-winning blog, WomenOnBusiness.com. She is a 25-year veteran of the marketing field and has authored 10 books about marketing, branding, and social media, including the highly popular 30-Minute Social Media Marketing, Content Marketing for Dummies, Blogging All-in-One for Dummies and Kick-ass Copywriting in 10 Easy Steps. Susan’s marketing-related content can be found on Entrepreneur.com, Forbes.com, MSNBC.com, BusinessWeek.com, and more. Susan is President & CEO of KeySplash Creative, Inc., a marketing communications company. She has worked in corporate marketing roles and through client relationships with AT&T, HSBC, Citibank, Intuit, The New York Times, Cox Communications, and many more large and small companies around the world. Susan also speaks about marketing, branding and social media at events around the world and is frequently interviewed by television, online, radio, and print media organizations about these topics. She holds an MBA in Management and Strategy and a Bachelor of Science degree in Marketing.
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Like all great comedy, this wouldn’t be nearly as funny if it weren’t so true. I’ve been the customer and am less sympathetic to the service provider because they so often try wriggle out of providing a contracted service.
I’ve also seen the case where a provider wins a contract by making a low-ball offer, but if you don’t watch for changes during the award process, some rcontract equirements are dropped and the vendor recoups any losses by charging a premium when the “lost” requirements are discovered/needed afterwards.